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Documentation

Find your way around Mailnaptic.

Guides for setting up, sending and integrating, grouped by topic. Each topic opens the matching section of the Help Center in the Mailnaptic app.

Browse by topic

Start with the topic you need

Nine places to begin, from your first account to webhooks and compliance.

Getting started

Create your account, learn the dashboard and invite your team.

Sending domains and authentication

Add a sending domain and set up SPF, DKIM and DMARC.

Contacts and lists

Add, import and organize contacts, lists, tags and custom fields.

Segments

Build targeted audiences with filter rules.

Campaigns

Create, design and send email campaigns.

Automations

Build automated email workflows that start from events.

Signup forms

Collect subscribers with embeddable forms and popups, with consent recorded.

Webhooks and API

Connect Mailnaptic to other tools with Zapier or webhooks, and integrate with your own applications through the API.

Compliance

Stay on top of GDPR, CCPA, CAN-SPAM and consent topics.

Popular guides

Six guides people open first

Each link goes to a single article in the Help Center.

Importing contacts from CSV

Bulk import contacts from a CSV file with column mapping.

Adding and verifying a sending domain

Add your domain to Mailnaptic and verify ownership through DNS.

Setting up DKIM authentication

Add DKIM DNS records so receiving servers can verify your emails.

Signup forms and popups

Collect subscribers with embeddable forms and popups and add them to a list with consent recorded.

Building segments with the rule builder

Fields, conditions, AND and OR logic, validation and plan locks.

Webhook event IDs, replay and transactional events

Deduplicate deliveries with event IDs, replay a past delivery and receive events for transactional email.

For developers and readers

API documentation, the blog and the changelog

The API documentation covers the REST API, and the blog has practical guides on deliverability, campaigns and automation. The changelog lists what changed, month by month.

Not sure where to look?

Search the Help Center, or write to us through the Contact page.